Legal

1. Shipping Charges

• A standard shipping charge of R140 applies to all orders.
• Orders over R1200 qualify for free shipping.

2. Processing Time

• All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.
• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

3. Shipping Methods

• We use reliable courier services to ensure your order reaches you safely and promptly.
• Delivery times may vary depending on your location, but typically range from 5 to 10 business days.

4. Delivery Locations

• We currently deliver to addresses within South Africa. If you are outside this area and wish to place an order, please contact us at info@aytar.co.za to discuss possible arrangements.

5. Order Tracking

• Once your order has been shipped, you will receive a confirmation email containing your tracking number(s).

6. Delivery Issues

• If you have not received your order within the expected delivery time frame, please contact us at info@aytar.co.za with your order number, and we will investigate the issue.

7. Address Changes

• Please ensure that you provide the correct delivery address at the time of order. If you need to change your delivery address, please contact us as soon as possible at info@aytar.co.za. Address changes may not be possible once the order has been dispatched.

8. Damages

• Taray.co.za is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

9. International Shipping

• Please note that we currently do not offer international shipping. We will provide further updates on this as it becomes available.
  

10. Contact Us If you have any questions about our Shipping and Delivery Policy, please contact us at info@aytar.co.za.